PRIVACY STATEMENT.

Information We Collect

Iron Edge Design’s Social Media Marketing & Design Firm is committed to preserving your right to privacy. While we don’t ask for any registration or personal information to browse our site, some information about your server address, Web browser, and computer system are automatically transmitted to our Web servers so that we can operate our site on the Internet. Iron Edge Design’s Social Media Marketing & Design Firm does not collect identifying information about You (such as Your name, address, telephone number, and email address) unless You voluntarily submit that information to us through our Contact Us page, our Subscription page, to request a quote or other means. If you choose to apply for a job withIron Edge Design’s Social Media Marketing & Design Firm we will collect information such as your name, email address, phone number and resume. We will only use this information for the purposes of reviewing your application for a position. We will only retain the information you submit for one year. Iron Edge Design’s Social Media Marketing & Design Firm stores its customer information in a password-protected database to fulfill your requests for certain services. All information You submit to us is confidential and we do not sell or otherwise disclose such information to third parties.

Service Providers

We use other third parties to allow you to post comments on our blog by logging in using your social media or OpenID login information, and a customer support company to provide Live Chat to assist you if you have questions while using our site or regarding our services. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service.

Solely for purposes of providing our services, we may share Your sanitized collected data with our contracted IT service providers.  These companies provide services such as IT and system administration and hosting, credit card processing, research and analytics, marketing, customer support and data enrichment.  Our service providers are located in South Africa.  

Communication From The Site

Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. If you wish to no longer receive these newsletters you may follow the unsubscribe instructions contained in each of the email communications you receive.

Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Tell-A-Friend
If you choose to use our referral service to email a page from our site to a friend, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Iron Edge Design’s Social Media Marketing & Design Firm stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at info@ironedge.co.za Iron Edge Design’s Social Media Marketing & Design Firm to request that we remove this information from our database.

Right To Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete/deactivate it by emailing our Customer Support at contact@ironedge.co.za. We will respond to your request to access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@ironedge.co.za Iron Edge Design’s Social Media Marketing & Design Firm. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We may also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request to any other third party with your prior consent to do so if Iron Edge Design’s Social Media Marketing & Design Firm is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

In the context of an onward transfer, a Privacy Shield organization has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Iron Edge Design’s Social Media Marketing & Design Firm shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage. Beyond the limited use of a comments manager and chat service, Iron Edge Design’s Social Media Marketing & Design Firm does not transfer personal information to third parties. Therefore, the provision regarding liability for the actions of agent processors does not broadly apply.

Security

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. Our websites, www.ironedge.co.za Iron Edge Design’s Social Media Marketing & Design Firm and jobs. Iron Edge Design’s Social Media Marketing & Design Firm are fully encrypted over the https secure protocol. If you have any questions about security on our Website, you can contact us at info@ironedge.co.za Iron Edge Design’s Social Media Marketing & Design Firm.

Tracking Technologies

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use session ID cookies not persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site.

Log Files

As is true of most Websites, we use third-party tracking services to gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

Google Analytics

This Website uses a tool called “Google Analytics” to collect information about use of the site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Links To Other Sites

This Website contains links to other sites that are not owned or controlled byIron Edge Design’s Social Media Marketing & Design Firm. Please be aware that we, Iron Edge Design’s Social Media Marketing & Design Firm, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies only to information collected by this Website.

Social Media Widgets

Our Website includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Testimonials

With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us at info@ironedge.co.za

Public Forum

Our Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at contact@ironedge.co.za. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Notifications Of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

‍INTRODUCTION

 By accessing this website, or by contracting with us for service, you agree, without limitation or qualification, to be bound by this policy and the terms and conditions it contains, as well as any other additional terms, conditions, rules or policies which are displayed to you in connection with this service/website. Iron Edge Design’s Social Media Marketing & Design Firm  reserves the right to change or modify the terms of the AUP at any time, by posting an updated version on its website. Customer’s use of Iron Edge Design’s Social Media Marketing & Design Firm’s services after changes to the AUP are posted shall constitute acceptance of any changed or additional terms. ‍ SCOPE OF THE AUP The AUP applies to Iron Edge Design’s Social Media Marketing & Design Firm  services that provide (or include) Internet services, including but not limited to, any service providing access to the Internet, hosting services or any other services provided over the Internet or wireless data networks. ‍ PROHIBITED ACTIVITIES General Prohibitions: Iron Edge Design’s Social Media Marketing & Design Firm  prohibits use of these services in any way that is:

  • unlawful, incitement to commit criminal acts, harmful to or interferes with use of Iron Edge Design’s Social Media Marketing & Design Firm’s network or systems, or the network of any other provider;
  • interferes with the use or enjoyment of services received by others;
  • infringes intellectual property rights;
  • results in the publication of threatening or offensive material which is harmful, obscene, discriminatory, defamatory, constitutes hate speech; or
  • Constitutes abuse, a security risk or a violation of privacy.

Failure to adhere to the rules, guidelines or agreements applicable to search engines, subscription Web services, chat areas, bulletin boards, Web pages, applications, or other services that are accessed via a link from a Iron Edge Design’s Social Media Marketing & Design Firm -branded website or from a website that contains Iron Edge Design’s Social Media Marketing & Design Firm -branded content is a violation of this AUP. Unlawful Activities: No services shall be used in connection with any criminal, civil or administrative violation of any applicable local, provincial, national or international law, treaty, court orders, ordinance, regulation or administrative rules. Violation of Intellectual Property Rights: No service(s) shall be used to publish, submit/receive upload/download, post, use, copy or otherwise reproduce, transmit, re-transmit, distribute or store any content/material or to engage in any activity that infringes, misappropriates or otherwise violates the intellectual property rights or privacy or publicity rights of Iron Edge Design’s Social Media Marketing & Design Firm  or any individual, group or entity, including but not limited to any rights protected by any copyright, patent, trademark laws, trade secret, trade dress, right of privacy, right of publicity, moral rights or other intellectual property right now known or later recognized by statute, judicial decision or regulation. Threatening Material or Content: No services shall be used to host, post, transmit, or re-transmit any content or material (or to create a domain name or operate from a domain name), that harasses, or threatens the health or safety of others. In addition, for those services that utilize Iron Edge Design’s Social Media Marketing & Design Firm  provided web or content hosting, Iron Edge Design’s Social Media Marketing & Design Firm  reserves the right to decline to provide such services if the content is determined by Cinnabar Graphic Design to be obscene, indecent, hateful, malicious, racist, defamatory, fraudulent, libellous, treasonous, excessively violent or promoting the use of violence or otherwise harmful to others. Inappropriate Interaction with Minors: No Service should be used for the purpose of commission an offence against a child or in way that would constitute or promote unlawful interaction with children. Child Pornography: No services shall be used to publish, submit/receive, upload/download, post, use, copy or otherwise produce, transmit, distribute or store child pornography. Suspected violations of this prohibition may be reported to Iron Edge Design’s Social Media Marketing & Design Firm  at the following e-mail address: info@ironedge.co.za. Iron Edge Design’s Social Media Marketing & Design Firm  will report any discovered violation of this prohibition to the South African Police services and take steps to remove child pornography (or otherwise block access to the content determined to contain child pornography) from its servers. ‍ SPAM/E-MAIL ABUSE Spam/E-mail abuse is prohibited. Spam/E-mail abuse shall include, but are not limited to, the following activities:

  • sending multiple unsolicited electronic mail messages or “mail-bombing” to one or more recipient;
  • sending unsolicited commercial e-mail, or unsolicited electronic messages directed primarily at the advertising or promotion of products or services;
  • sending unsolicited electronic messages with petitions for signatures or requests for charitable donations, or sending any chain mail related materials;
  • sending bulk electronic messages without identifying, within the message, a reasonable means of opting out from receiving additional messages from the sender;
  • sending electronic messages, files or other transmissions that exceed contracted for capacity or that create the potential for disruption of Iron Edge Design’s Social Media Marketing & Design Firm network or of the networks with which Iron Edge Design’s Social Media Marketing & Design Firm interconnects, by virtue of quantity, size or otherwise;
  • using another site’s mail server to relay mail without the express permission of that site;
  • using another computer, without authorization, to send multiple e-mail messages or to retransmit e-mail messages for the purpose of misleading recipients as to the origin or to conduct any of the activities prohibited by this AUP;
  • using IP addresses that the Customer does not have a right to use;
  • collecting the responses from unsolicited electronic messages;
  • maintaining a site that is advertised via unsolicited electronic messages, regardless of the origin of the unsolicited electronic messages;
  • sending messages that are harassing or malicious, or otherwise could reasonably be predicted to interfere with another party’s quiet enjoyment of the Internet (e.g., through language, frequency, size or otherwise);
  • using distribution lists containing addresses that include those who have opted out;
  • sending electronic messages that do not accurately identify the sender, the sender’s return address, the e-mail address of origin, or other information contained in the subject line or header;
  • falsifying packet header, sender, or user information whether in whole or in part to mask the identity of the sender, originator or point of origin;
  • using redirect links in unsolicited commercial e-mail to advertise a website or service;
  • posting a message to more than ten (10) online forums or newsgroups, that could reasonably be expected to generate complaints;
  • Intercepting, redirecting or otherwise interfering or attempting to interfere with e-mail intended for third parties;
  • Knowingly deleting any author attributions, legal notices or proprietary designations or labels in a file that the user mails or sends;
  • using, distributing, advertising, transmitting, or otherwise making available any software program, product, or service that is designed to violate this AUP or the AUP of any other Internet Service Provider, including, but not limited to, the facilitation of the means to spam.

‍ CONNECTIVITY SERVICES

Iron Edge Design’s Social Media Marketing & Design Firm reserves the right to establish policies, rules and limitations, from time to time, concerning the use of the any services. You must comply with any bandwidth, data storage and other limitations we may impose, in our reasonable discretion. Failure to comply with these rules will result in your service being restricted, suspended or terminated, in our reasonable discretion. We reserve the right to limit the number of emails that you may send in any given period or to limit the total message volume (amount of data) sent per hour. You may not restrict, inhibit or interfere with the ability of any person to access, use or enjoy the Internet or the any services, or create an unusually large burden on our network, including, without limitation, continuously uploading or downloading streaming video or audio; continuous FTP uploading or downloading, or otherwise generating levels of traffic sufficient to impede others’ ability to send or retrieve information, or to use the services in an abusive manner in connection with any unlimited packages, options or promotions. We reserve the right to establish policies, rules and limitations, from time to time, concerning the use of any service. You must comply with any bandwidth, data storage and other limitations we may impose, in our reasonable discretion. Failure to comply with these rules will result in your service being restricted, suspended or terminated, in our reasonable discretion. We will manage bandwidth usage to the best of our ability during peak periods, however, it remains a best effort service. We reserve the right to manage our network in order to optimize its efficiency for the benefit of all our subscribers, including, without limitation, by way of the following: rate limiting (speed), rejection or removal of spam or otherwise unsolicited bulk e-mail, anti-virus mechanisms, protocol filtering and imposing restrictions on your use. We may take any other action we deem appropriate in order to help ensure the integrity of the network experience for all subscribers, including limiting your data traffic by controlling your network and/or bandwidth usage. We do not make any express or implied representations, warranties or guarantees regarding the availability, accuracy, reliability, timeliness, quality or security of any services. We are committed to provide you with uninterrupted services. However, we cannot guarantee that service and the allocated capacity will always be available. We can terminate the service at any time if we decide to discontinue the service offering for any reason whatsoever, without any further liability to you ‍ SECURITY VIOLATIONS Customers are responsible for ensuring and maintaining security of their systems and the machines that connect to and use IP Service(s), including implementation of necessary patches and operating system updates. No services may not be used to interfere with, gain unauthorized access to, or otherwise violate the security of Iron Edge Design’s Social Media Marketing & Design Firm’s (or another party’s) server, network, network access, personal computer or control devices, software or data, or other system, or to attempt to do any of the foregoing. System or network security violations shall include, but are not limited to:

  • unauthorized monitoring, scanning or probing of network or system or any other action aimed at the unauthorized interception of data or harvesting of e-mail addresses;
  • hacking, attacking, gaining access to, breaching, circumventing or testing the vulnerability of the user authentication or security of any host, network, server, personal computer, network access and control devices, software or data without express authorization of the owner of the system or network;
  • impersonating others or secretly or deceptively obtaining personal information of third parties (phishing, etc.);
  • using any program, file, script, command or transmission of any message or content of any kind, designed to interfere with a terminal session, the access to or use of the Internet or any other means of communication;
  • distributing or using tools designed to compromise security, including cracking tools, password guessing programs, packet sniffers or network probing tools (except in the case of authorized legitimate network security operations);
  • knowingly uploading or distributing files that contain viruses, spyware, Trojan horses, worms, time bombs, cancel bots, corrupted files, root kits or any other similar software or programs that may damage the operation of another’s computer, network system or other property, or be used to engage in modem or system hi-jacking;
  • engaging in the transmission of pirated software;
  • with respect to dial-up accounts, using any software or device designed to defeat system time-out limits or to allow Customer’s account to stay logged on while Customer is not actively using the services or using such account for the purpose of operating a server of any type;
  • using manual or automated means to avoid any use limitations placed on the services;
  • providing guidance, information or assistance with respect to causing damage or security breach to Iron Edge Design’s Social Media Marketing & Design Firm ’s network or systems, or to the network of any other service provider;
  • failure to take reasonable security precautions to help prevent violation(s) of this AUP.

 CUSTOMER RESPONSIBILITIES

Customers remain solely and fully responsible for the content of any material posted, hosted, downloaded/uploaded, created, accessed or transmitted using these services. Iron Edge Design’s Social Media Marketing & Design Firm  has no responsibility for any material created on the Iron Edge Design’s Social Media Marketing & Design Firm’s network or accessible using these services, including content provided on third-party websites linked to the Iron Edge Design’s Social Media Marketing & Design Firm  network. Such third-party website links are provided as Internet navigation tools for informational purposes only, and do not constitute in any way an endorsement by Iron Edge Design’s Social Media Marketing & Design Firm  of the content(s) of such sites. Customers are responsible for taking prompt corrective action(s) to remedy a violation of AUP and to help prevent similar future violations. ‍ AUP ENFORCEMENT AND NOTICE Customer’s failure to observe the guidelines set forth in this AUP will be regarded as a material breach and may result in Iron Edge Design’s Social Media Marketing & Design Firm  taking actions, which may either be a warning, a suspension or termination of Customer’s services. When reasonably possible, Iron Edge Design’s Social Media Marketing & Design Firm  may provide Customer with a notice of an AUP violation allowing the Customer to promptly correct such violation. If these services are used in a way that we, in our reasonable discretion, believe violates this Acceptable Use Policy or any of our rules or limitations, we may take any responsive actions we deem appropriate. Such actions may include without limitation, temporary or permanent removal of content, cancellation of newsgroup posts, filtering of Internet transmissions, and/or the immediate limitation, restriction, suspension or termination of all or any portion of the services or your account. Should you engage in any one or more of the above activities, which shall be determined in Iron Edge Design’s Social Media Marketing & Design Firm ’s reasonable discretion and which decision shall be final, then Iron Edge Design’s Social Media Marketing & Design Firm shall be entitled, without prejudice to any other rights it may have, to take any responsive action we deem appropriate, such actions may include, without limitation:

  • without notice, temporary or permanent limitation, restriction or suspension of your access to the any Service concerned;
  • terminate all agreements with you with immediate effect;
  • bill you for any costs incurred by Iron Edge Design’s Social Media Marketing & Design Firm as a result of the offending activity, including (without being limited to) bandwidth used, administration costs, downtime, usage of Iron Edge Design’s Social Media Marketing & Design Firm name or registered domain names and processor usage; and
  • disclose information relating to the offending activity as may be required under the circumstances.

Iron Edge Design’s Social Media Marketing & Design Firm has no obligation to monitor content of any materials distributed or accessed using these services. However, Iron Edge Design’s Social Media Marketing & Design Firm may monitor content of any such materials as necessary to comply with applicable laws, regulations or other governmental or judicial requests; or to protect the Iron Edge Design’s Social Media Marketing & Design Firm network and its customers. To ensure that all customers have fair and equal use of the Uncapped service and to protect the integrity of the network, Iron Edge Design’s Social Media Marketing & Design Firm reserves the right and will take necessary steps to prevent improper or excessive usage thereof. Iron Edge Design’s Social Media Marketing & Design Firm may undertake the following action(s) to ensure fair and equal network performance for all customers:

  • Adjusting the throughput of the aforementioned service based off the current and historic usage of the service.
  • Limiting or preventing service through specific protocols and/or ports.

‍ The Client undertakes to use Iron Edge Design’s Social Media Marketing & Design Firm’s services in accordance with any restrictions imposed under the following legislation:

  • Electronic Communications and Transactions Act 25 of 2002;
  • Electronic Communications Act 36 of 2005;
  • Regulation of Interception and Provision of Communication-Related Information Act 70 of 2003

Any case of violation of the Uncapped or Acceptable Usage Policy should be reported to info@ironedge.co.za Please note: Iron Edge Design’s Social Media Marketing & Design Firm reserves the right to amend the Broadband Uncapped and/or Acceptable Usage Policy as necessary. This is to ensure optimal performance across our network for all our Broadband Uncapped customers. ‍ INCIDENT REPORTING Any complaints (other than claims of copyright or trademark infringement) regarding violation of this AUP by a Cinnabar Graphic Design Customer (or its user) should be directed to info@ironedge.co.za, include details that would assist Iron Edge Design’s Social Media Marketing & Design Firm in investigating and resolving such complaint.

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